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Shipping & Returns

Shipping Policy

Loyal Customers

Loyal Customers

  • FREE Shipping orders over $50.00
    (applies to orders within the continental U.S)
  • All orders ship within 24 business hours
  • Package ships USPS priority mail
  • Package arrival (3 - 10 business days)

NOTE: Holidays may affect duration of shipping time. Diverse weather may extend duration of shipping time.
 

MethylPro's corporate office, customer service department, and shipping will be closed on December 24th and 25th in
recognition of the Christmas Holiday. 

All shipping for December 21st-25th will resume on December 26th. Expect shipping delays. 

Healthcare Professionals

Healthcare Professionals

  • FREE Shipping orders over $200.00
    (applies to orders within the continental U.S)
  • All orders ship within 24 business hours
  • Package ships UPS ground
  • Package arrival (3 - 7 business days)

NOTE: Holidays may affect duration of shipping time. Diverse weather may extend duration of shipping time.
 

MethylPro's corporate office, customer service department, and shipping will be closed on December 24th and 25th in
recognition of the Christmas Holiday.

All shipping for December 21st-25th will resume on December 26th. Expect shipping delays. 

International Shipping Policy

International Shipping Policy

We offer online ordering for shipments going to the United States, Canada and Australia. For international orders, call customers service at
888-242-5327 to place your order.

NOTE: MethylPro/Metabolic Maintenance is not responsible for additional duties, taxes, import licensing or product seizures. Please check with the appropriate authorities in your country to determine local regulations.

How Long Will Delivery Take Via UPS Ground?

NOTE: Please see map below for estimated business day transit times with UPS Ground delivery from Sisters, OR.
Inclement weather may affect transit time and cause delays in delivery. We do our best to ensure timely delivery.

How Long Will Delivery Take Via USPS?

NOTE: Please see map below for estimated business day transit times with USPS delivery from Sisters, OR.
Inclement weather may affect transit time and cause delays in delivery. We do our best to ensure timely delivery.

Return Policy

Please contact Customer Service to initiate a return.

Deep Beauty is the only authorized distributor of our products on Amazon. Products purchased from anywhere else on Amazon will not receive the Manufacturer's Warranty. We will require proof of purchase for any warranty requests.

  • All products being returned must be unopened.
  • Returns must be authorized within 5 days of receiving product.
  • No returns after 35 days from the date of purchase.
  • Authorized returns are subject to a 15% restocking fee.
  • Custom products are non-refundable.